Terms, Conditions and Privacy Policy.

These terms (together with the documents referred to in it) set out the specific terms on which you may use the Site at lifesider.com (the Site), whether as a guest or a registered user. Use of the Site includes accessing, browsing, or registering to use it.

Please read these terms of use carefully before you continue to use the Site, as these will apply to your use of the Site. We recommend that you retain a copy of these terms for future reference.

By using the Site, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms of use, you must not use the Site. We may amend these terms from time to time without notice to you and by uploading the most recent version to the Site. These terms were last updated on 17/07/2023.

OTHER APPLICABLE TERMS

These terms of use should be read in conjunction with the following additional documents, which also apply to your use of the Site:

  • Our Acceptable Use Policy below, which sets out the permitted uses and prohibited uses of the Site. When using the Site, you must comply with this Acceptable Use Policy.
  • Our Privacy Notice below, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. This Privacy Notice also sets out information about the cookies on the Site By using the Site, you consent to such processing and you warrant that all data provided by you is accurate.
  • If you purchase goods or services from the Site, our terms and conditions of business will apply to the sales.

INFORMATION ABOUT US

The Site is operated by Dose Publishing Ltd (“we”, “us”, “our”) trading as Lifesider. We are registered in England and Wales under company number 10219192 and have our registered office at 2 Newton Road, Ashton-On-Ribble, Preston, England, PR2 1DY.

CHANGES TO THE SITE

We may update the Site from time to time, and may change the content at any time. However, please note that any of the content on the Site may be out of date at any given time, and we are under no obligation to update it.

We do not guarantee that the Site, or any content on it, will be free from errors or omissions.

ACCESSING THE SITE

The Site is made available free of charge.

We do not guarantee that the Site, or any content on it, will always be available or be uninterrupted. Access to the Site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of the Site without notice. We will not be liable to you if for any reason the Site is unavailable at any time or for any period.

You are responsible for making all arrangements necessary for you to have access to the Site.

You are also responsible for ensuring that all persons who access the Site through your internet connection are aware of these Terms and other applicable documents, policies and notices, and that they comply with them.

The Site is directed to people residing in the United Kingdom. We do not represent that content available on or through The Site is appropriate or available in other locations. We may limit the availability of the Site or any service or product described on the Site to any person or geographic area at any time. If you choose to access the Site from outside the United Kingdom, you do so at your own risk.

YOUR ACCOUNT AND PASSWORD

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of this Policy.

If you know or suspect that anyone other than you knows your user identification code or password or if you have any issues relating to your user identification code or password in general, you must promptly notify us at hello at lifesider dot com.

INTELLECTUAL PROPERTY RIGHTS

You may print off one copy, and may download extracts, of any page(s) from the Site for your personal use and, where you are a business, you may draw the attention of others within your organisation to content posted on the Site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on the Site must always be acknowledged.

You must not use any part of the content on the Site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of the Site in breach of these terms of use, your right to use the Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

NO RELIANCE ON INFORMATION

The content on the Site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on the Site.

Although we make reasonable efforts to update the information on the Site, we make no representations, warranties or guarantees, whether express or implied, that the content on the Site is accurate, complete or up-to-date.

UPLOADING CONTENT TO THE SITE

Save for any personal data, which will be processed in accordance with our Privacy Notice, Any content you upload to the Site will be considered non-confidential and non-proprietary. You retain all intellectual property rights in your content, but you are required to grant us and other users of the Site a limited licence to use, store and copy that content and to distribute and make it available to third parties.

We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to the Site constitutes a violation of their intellectual property rights, or of their right to privacy.

We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of the Site.

We have the right to remove any posting you make on the Site if, in our opinion, your post does not comply with these Terms and any applicable content standards.

The views expressed by other users on the Site do not represent our views or values.

You are solely responsible for securing and backing up your content.

VIRUSES

We do not guarantee that the Site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform in order to access the Site. You should use your own virus protection software.

You must not misuse the Site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Site, the server on which the Site is stored or any server, computer or database connected to the Site. You must not attack the Site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Site will cease immediately.

LINKING TO THE SITE

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to the Site in any website that is not owned by you.

The Site must not be framed on any other website, nor may you create a link to any part of the Site other than the home page.

We reserve the right to withdraw linking permission without notice.

If you wish to make any use of content on the Site other than that set out above, please contact hello at lifesider dot com.

THIRD PARTY LINKS AND RESOURCES IN THE SITE

Where the Site contains links to other websites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources.

LIMITATION OF OUR LIABILITY

Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to the Site or any content on it, whether express or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • use of, or inability to use, the Site; or
  • use of or reliance on any content displayed on the Site.


If you are a business user, please note that in particular, we will not be liable for:

  • loss of profits, sales, business, or revenue;
  • business interruption;
  • loss of anticipated savings;
  • loss of business opportunity, goodwill or reputation; or
  • any indirect or consequential loss or damage.


If you are a consumer user, please note that we only provide the Site for domestic and private use. You agree not to use the Site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Site or to your downloading of any content on it, or on any website linked to it.

We assume no responsibility for the content of websites linked on the Site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any goods by us to you.

APPLICABLE LAW

If you are a consumer, please note that these Terms, their subject matter and formation, are governed by English law. You and we both irrevocably agree to that the courts of England and Wales will have exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these Terms, their subject matter and formation (and any non-contractual disputes or claims) are governed by English law. We both irrevocably agree to the exclusive jurisdiction of the courts of England and Wales.

WEBSITE / BLOG ACCEPTABLE USE POLICY

This Policy incorporates the Disgus terms and conditions accessible via .Defined terms shall take the meanings given to them in the Site Terms and Conditions of Use Terms unless otherwise defined in this Policy. This Policy applies to any blog or section of the Site that permits you to post comments or other content (Blog).

Please read the Website Terms and Conditions of Use and this Policy carefully prior to making use of the Blog. We recommend that you retain a copy for future reference.

By using the Blog, you confirm that you accept the terms of this Policy and that you agree to comply with them. If you do not agree to this Policy, you must not make use of the Blog.

We may amend this Policy from time to time without notice to you and by uploading the most recent version to the Site. This Policy was last updated on 17.07.2023.

We reserve the right at any time to terminate or temporarily suspend the Blog pages and related services at our absolute discretion and you agree and acknowledge that we shall not be liable to you in any way should we do so. Please be aware that nothing appearing on the Blog pages shall be deemed advice applicable to any particular person or situation such that it could be relied upon and the information is supplied for general illustrative purposes only.

REGISTRATION AND GENERAL

Any content posted expresses only the views of the author of the message and does not necessarily reflect our views or any other person or entity. We use moderators to monitor content posted. However, considering the real-time nature of the comment facility, it is impossible to monitor or review every comment. Therefore, you agree that we will not be held responsible for the contents, accuracy, completeness or validity of any information posted.

We have the ability to edit and/or remove objectionable content – please see the section entitled “Moderation” below for further information.

We reserve the right to edit or delete any content for any reason whatsoever, at our sole discretion. You agree that you are solely responsible for the content of your articles and comments and other content, and that you will indemnify us and hold us harmless with respect to any claim based upon the appearance and/or transmission of your content.

In the event of any complaint or legal action arising from any message posted by you, we reserve the right to reveal your identity and any other information we may know about you.

Users must not submit any content that does not comply with these terms and conditions – see “Prohibited Uses” and “Content Standards” sections below.

PROHIBITED USES

You may use the Blog only for lawful purposes. You may not use the Blog:

  • in any way that breaches any applicable local, national or international law or regulation or encourages others to break any such law;
  • in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
  • for the purpose of harming or attempting to harm minors in any way, which shall for the avoidance of doubt preclude you from downloading, printing or otherwise making copies of any photographs of minors;
  • to send, knowingly receive, upload, download, use or re-use any material which does not comply with Our content standards, as set out below;
  • to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam); or
  • to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree not to access without authority, interfere with, damage or disrupt:

  • any part of the Blog;
  • any equipment or network on which the Blog is stored;
  • any software used in the provision of the Blog; or
  • any equipment or network or software owned or used by any third party.

COPYRIGHT OWNERSHIP

We do not lay claim to any content users submit and the posting user continues to own all intellectual property rights in that content. By submitting to or making available any content you agree to grant us a perpetual, royalty-free, irrevocable, non-exclusive, sub-licensable right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, make available to the public, and exercise all copyright and publicity rights with respect to the content worldwide and/or to incorporate your contribution in other works in any media now known or later developed for the full term of any rights that may exist in your content as we may require.

By submitting or making available any content, you also agree to waive all moral rights in that content. We may (without notice to you) grant the same or other rights in respect of your content to third parties without payment to you and sell, distribute or otherwise publish your content. If you do not want to grant us the rights set out above, please do not submit your content.

INTERACTIVE SERVICES

In addition to the Blog, we may from time to time provide interactive services on the Site, including (without limitation) chat rooms, bulletin boards and videos (Interactive Services).

Where we do provide any Interactive Service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical).

We will do our best to assess any possible risks for users (and in particular, for children) from third parties when they use any Interactive Service provided on the Site, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on the Site, and We expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not.

The use of any Interactive Services by a minor (under 13 years of age) is subject to the consent of their parent or guardian. We advise parents who permit their children to use an Interactive Service that it is important that they communicate with their children about their safety online, as moderation is not fool proof. Minors who are using any Interactive Service should be made aware of the potential risks to them.

CONTENT STANDARDS

These content standards apply to any and all material which you contribute to the Blog (Contributions), and to any Interactive Services associated with it. You must comply with the spirit and the letter of the following standards. The standards apply to each part of any Contribution as well as to its whole.

Before posting content which contains an image of another person(s); property owned by another person(s); and/ or reference to another person which might be used to identify them (either alone, or in combination with any other content), you must get (and by posting, you warrant that you have) that person’s consent before you post it.

Contributions must:

  • be in English;
  • be accurate (where they state facts);
  • be genuinely held (where they state opinions); and
  • comply with applicable law in the UK and in any country from which they are posted;

Contributions must not:

  • contain any material which is defamatory of any person;
  • contain any material which is profane, vulgar, obscene, offensive, hateful, inflammatory or otherwise offensive in Our reasonable opinion;
  • contain or promote sexually explicit material;
  • promote violence;
  • promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
  • infringe any copyright, database right, trade mark or other rights (whether in intellectual property or otherwise) of any other person or legal entity;
  • infringe any contractual agreement to which you are a party;
  • be likely to deceive any person;
  • be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence;
  • promote any illegal activity;
  • be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety;
  • be likely to harass, upset, embarrass, alarm or annoy any other person;
  • infringe the privacy or confidentiality of any person or legal entity including (but not limited to) posting location and/or contact details of another person;
  • be used to impersonate any person, or to misrepresent your identity or affiliation with any person;
  • promote your business, including advertising or soliciting business;
  • give the impression that they emanate from us, if this is not the case;
  • advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse; or
  • be otherwise is persistently abusive, threatening, repeatedly a cause of nuisance or annoyance or otherwise illegal towards other users.
MODERATION

We may operate automated or manual moderation features which may block or modify content, as is deemed appropriate or necessary and at our (or the automated systems) absolute discretion based on:

  • specified words or phrases;
  • email address, domain, member ID or IP address;
  • size or type of attachments;
  • breach of the content standards set out above.

We reserve the right to edit or delete any content for any reason whatsoever, at our sole discretion. You agree that you are solely responsible for the content of your posts and comments and other content, and that you will indemnify us and hold us harmless with respect to any claim based upon the appearance and/or transmission of your content. Should you find any content that you feel is inappropriate or not in line with these rules, please let us know immediately. Upon receipt of such notification, we will make every effort to take such action as we deem necessary within a reasonable period of time. Since this is a manual process, you are advised that we may not be able to remove or edit particular content immediately but if we agree that it should be removed, we shall do so although it may take one or more days for the content to be removed. Any user found posting unsuitable material or breaking any of the rules may be removed and prevented from using the Site.
SUSPENSION AND TERMINATION

We will determine, in our discretion, whether there has been a breach of this Policy through your use of the Blog. When a breach of this Policy has occurred, we may take such action as we deem appropriate. Failure to comply with this Policy constitutes a material breach of the Website Terms and Conditions of Use upon which you are permitted to use the Site, and may result in our taking all or any of the following actions:

  • moderation of any of the content which you post on the Site;
  • immediate, temporary or permanent withdrawal of your right to use the Site;
  • immediate, temporary or permanent removal of any posting or material uploaded by you to the Site;
  • issue of a warning to you;
  • legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;
  • further legal action against you; and/or
  • disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

We exclude liability for actions taken in response to breaches of this Policy. The responses described in this Policy are not limited, and we may take any other action we reasonably deem appropriate.

PRIVACY POLICY

Dose Publishing Limited, a company registered in England and Wales (Company number 10219192) and having its registered address at 2 Newton Road, Ashton-On-Ribble, Preston, England, PR2 1DY (“we”, “us”, “our”) trading as Lifesider, is committed to protecting the privacy and security of your personal information. This Privacy Notice outlines how we collect and use the information that we collect from you through your use of this website (at www.lifesider.com – the “Site”), including as one of our customers.

The purpose of this Privacy Notice is to make you aware of how and why your personal information will be collected and used by us, predominantly for the purposes of the performance of our contract with you as our customer, and for how long it will usually be retained. It provides you with certain information that must be provided under the General Data Protection Regulation ((EU) 2016/679) (GDPR) and the Data Protection Act 2018 (DPA).

This Privacy Notice sets out how we use information relating to our customers, prospects, visitors to and users of the Site and people who interact with or do business with us (such as our suppliers) (“you”, “your”). In these cases, we will be the “data controller” for the purposes of GDPR.

It is important that you read this Privacy Notice, together with any other privacy notice we may provide on specific occasions when we are collecting or processing personal information about you, so that you are aware of how and why we are using such information.

DATA PROTECTION PRINCIPLES

There are six overarching principles of the GDPR with which we will ensure compliance when processing your personal data:

  1. Using the data lawfully, fairly and in a transparent way;
  2. Collecting the data only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes;
  3. The data is relevant to the purposes we have told you about and limited only to those purposes;
  4. The data is accurate and kept up to date;
  5. The data is kept only as long as necessary for the purposes we have told you about;
  6. The data is kept securely.
WHAT DATA IS COLLECTED?

We collect information from you when you contact us, engage us for services, contract with us or use the Site. We will collect, store, and use the following types of personal information about you:

  • Contact details such as name, title, mailing address, delivery address, email and telephone number;
  • Bank and transaction details such as details about payments to and from you and other details of products and services you have purchased from us;
  • Technical information such as includes IP address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access the Site;
  • Information about our service to you, purchases or orders made by you, your preferences and any feedback you give us; and
  • Other information relevant to customer surveys and/or offers.

We do not normally collect “special categories” of sensitive personal data from our customers, suppliers or users of the Site. In the event you provide us with any special category data, we will take extra care to ensure that your rights are protected.

COMMENTS

Where we allow you to post comments on any part of the Site, personal data such as your name and contact details may be collected.

USE OF COOKIES

Our site uses cookies to distinguish you from other users of our Site. This helps us to provide you with a good experience when you browse our Site and also allows us to improve our Site. By continuing to browse the Site, you are agreeing to our use of cookies.

A “cookie” is a piece of information that is stored on your computer, tablet or phone to recognise your browser and which records how you have used a website. This means that when you go back to that website, it can give you tailored options based on the information it has stored about your last visit. You can normally alter the settings of your browser to prevent it from accepting cookies.

How do we use cookies?

We may use cookies to improve the way the Site works and to monitor how people use our Site. This helps us to understand how people use our Site so we can develop and improve the design, layout and function of the Site. The cookies we use are explained below:

Strictly necessary cookies

These cookies are essential in order to enable you to move around the Site and use its features, such as accessing secure areas of the Site. Without these cookies, certain services and functionality on the Site, such as remembering items in your basket, cannot be provided. These cookies do not gather information about you that could be used for marketing or remembering where you have been on the internet.

Functionality cookies

These cookies allow our Site to remember choices you make (such as your language or the region you are in) and provide enhanced features. For instance, a website may be able to provide you with news or updates relevant to the products you buy. These cookies can also be used to remember changes you have made to text size, font and other parts of web pages that you can customise. They may also be used to provide services you have requested such as viewing a video or commenting on a blog. The information these cookies collect is usually anonymised. They do not gather any information about you that could be used for advertising or remember where you have been on the internet.

Third Party Cookies

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services, including those set out below in this Privacy Notice) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies. You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of the Site.

Google Analytics

The Site uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help us analyse how users use the Site. The information generated by the cookie about your use of the Site (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the Site, compiling reports on Site activity for operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. Google lists the cookies used by their analytics service on the following web page:

https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

How to reject cookies

If you do not wish to receive cookies that are not strictly necessary to perform basic features of our Site you can set your browser to reject cookies or to tell you when a website tries to put a cookie on your computer.

Note that most web browsers will accept cookies, but if you would rather that we did not collect data in this way you can choose to accept all or some or reject cookies in your browser’s privacy settings. Rejecting all cookies means that certain features on the Site cannot then be provided to you and accordingly you may not be able to take full advantage of all our Site’s features. The “Help” menu in the bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-ons settings or visiting the website of its manufacturer.

More information

For more information generally on cookies and how to disable them please go to the Information Commissioner’s webpage on cookies: https://ico.org.uk/for-the-public/online/cookies.

HOW WE WILL USE INFORMATION ABOUT YOU:

We will use the personal information we collect about you:

  • To register you as a customer;
  • To perform our contract with you, including emailing you to update you as to the progress of your order, and processing any payments;
  • To manage our relationship with you, including notifying your about changes to our contract or services or asking you to provide us with feedback;
  • To personalise your experience by helping us better respond to your individual needs;
  • To administer and protect the business and the Site;
  • To improve customer service and the Site through your information and feedback;
  • To make suggestions or recommendations to you about our similar goods or services that may be of interest to you or to contact you for market research purposes;
  • For internal record keeping;
  • To moderate any blog and comments on the Site;
  • To contact you by email, phone, fax or mail.

CONTROLLING YOUR PERSONAL DATA

You may choose to restrict the collection or use of your personal data in the following ways:

  • Whenever you are asked to fill in a form on the website, we will ask you to let us know whether you want the information to be used by anybody for direct marketing purposes; and
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time.
WHY DO WE NEED THIS INFORMATION?

We will only use your personal information when the law allows us to. Most commonly, we will use your personal information in the following circumstances:

  1. Where we need to perform the contract we have entered into with you; and/or
  2. Where we need to comply with a legal obligation; and/or
  3. Where it is necessary for our legitimate interests (or those of a third party), and your interests and fundamental rights do not override those interests.

Generally, we do not rely on consent as a legal basis for processing your personal information other than in relation to sending third party direct marketing communications to you via email or text message. If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, and related product or service information. You have the right to withdraw your consent to such marketing communications at any time. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions in each email.

IF YOU FAIL TO PROVIDE PERSONAL INFORMATION:

If you fail to provide certain information when requested either by law, or under the terms of a contract we have with you, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with products). In this case, we may have to cancel your order but we will notify you if this is the case at the time.

AUTOMATED DECISION-MAKING:

You will not be subject to decisions that will have a significant impact on you based solely on automated decision-making.

DATA SHARING

Your information, whether public or private, will not be sold, exchanged, transferred, or given, without your consent, to any other person for any reason other than those set out in this Privacy Notice.

We may share your personal data with the following trusted third-parties:

  • Stripe Payments UK Ltd (trading as Stripe) – for the processing of payments;
  • The Rocket Science Group LLC (trading as MailChimp) – for the processing of marketing communications and the administration of our mailing list;
  • 34SP.com Limited (trading as 34SP) – for the administration and management of the Site, including cookies and analytics; and
  • Automattic Inc. (trading as WooCommerce) – an open source e-commerce plugin for WordPress that enables us to trade online.

Sharing your data with these trusted third-parties may involve transferring your data outside the European Economic Area (EEA). Many of our external third parties are based outside the EEA and so their processing of your personal data may involve a transfer of data outside the EEA. Whenever our trusted third-parties transfer and process your personal data outside of the EEA, we require them to ensure a similar degree of protection is afforded to it by ensuring that at least one of the following safeguards is implemented:

  • Transfers of your personal data are restricted to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission, and service providers are required to adhere to their national data protection laws;
  • Transfers to providers based in the US, are subject to them being part of the Privacy Shield which requires them to provide similar protection to personal data shared between Europe and the US; and/or
  • (Where neither of the above applies) we require service providers to use specific contracts approved by the European Commission, which give personal data the same protection it has in Europe.

All our third-party service providers are required to take appropriate security measures to protect your personal information in line with GDPR and the DPA. We do not allow our third-party service providers to use your personal data for their own purposes. We only permit them to process your personal data for specified purposes and in accordance with our instructions. Where it is legally required or necessary in accordance with GDPR and the DPA, we may also share your information with:

  • financial organisations;
  • our auditors;
  • survey and research organisations;
  • professional advisers and consultants;
  • police forces, courts, tribunals; and
  • professional bodies.

Non-personally identifiable Site visitor information may be provided to other parties for marketing, advertising, or other uses.

THIRD PARTY LINKS

The Site may contain links to other third party websites of interest. These third party sites have separate and independent privacy notices and cookie policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites. You should exercise caution and look at the privacy notice applicable to the website in question.

DATA SECURITY

We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need-to-know. They will only process your personal information on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected data security breach and will notify you and the Information Commissioner’s Office of a suspected breach where we are legally required to do so.

DATA RETENTION

We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Details of retention periods for different aspects of your personal information are available from us via hello at lifesider dot com. After the expiry of the relevant period, we will securely destroy your personal information.

WHAT ARE YOUR RIGHTS?

As the data subject, you have specific rights in relation to the processing of your data. Under GDPR, you have the right to find out if we hold any personal information about you by making a “subject access request”. If we do hold information about you, we will:

  • Give you a description of it;
  • Tell you why we are holding it;
  • Tell you who it has been disclosed to; and
  • Let you have a copy of the information in an intelligible form.

To make a request for your personal information, please contact us via hello at lifesider dot com. Individuals also have certain rights regarding how their data is used and kept safe including the right to:

  • Object to any processing of personal data that is likely to cause, or is causing, damage or distress;
  • Prevent processing for the purpose of direct marketing;
  • Object to decisions being taken by automated means;
  • In certain circumstances, have inaccurate personal data rectified, blocked, erased or destroyed;
  • Transmit your personal information electronically to another organisation in certain circumstances;
  • Where the processing of your data is based on your explicit consent, you have the right to withdraw this consent at any time. This will not affect any personal data that has been processed prior to withdrawing consent; and
  • Claim compensation for damages caused by a breach of GDPR or the DPA.

If you believe that any information we are holding on you is incorrect or incomplete, please contact us via hello at lifesider dot com.

COMPLAINTS

If you have a concern about the way we are collecting or using your personal data, we would ask that you raise your concern with us in the first instance by contacting us via hello at lifesider dot com.

Alternatively you can make a complaint to the Information Commissioner’s Office a https://ico.org.uk/concerns/  or write to Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

CHANGES TO THIS PRIVACY NOTICE

We reserve the right to update this Privacy Notice at any time, we will post those changes on this page, and/or update the Privacy Notice modification date below. You should check this page from time to time to ensure that you are happy with any changes.

This policy was last modified 17.07.2023.

error: Content is protected.